Grange Vet Surgery — Veterinary Care in Grange

Reviews of Grange Vet Surgery

• Owen

  Added 2015.07.09

  From the moment we called to book our appointment it was the most unwelcoming experience. From the receptionist to the vet we did not receive as little as a smile or hello. It felt like we were nothing but an inconvenience taking our 12 week old puppy to get her second vaccine. The way she was handled was very discomforting. You'd think a veterinarian would have a passion for helping and caring for animals. Our puppy has a very gentle nature and was shaking like a leaf by the time the ordeal was complete. The table she was placed on was uneven and put at a height our small puppy would of broken her legs if she had of fell and the vet did not watch or hold her at all. On three occasions she nearly slipped. Needless to say extremely upset and disappointed. No sense of customer service at all, zero welcoming and no care or compassion for THEIR chosen careers.
• Christian

  Added 2015.04.07

  Paul is very particular in his care and treatment of the pets that come in. He is practical and sensitive to both your and the pets needs.
• Nicholas

  Added 2014.02.22

  Grange Vet Surgery go above and beyond to help you. Not only do they exert themselves to help your pets, but they also work tirelessly to support animal rescue groups like mine. The girls do long and late hours and are ALWAYS run off their feet - but still work hard to help you. Rachel & Claudia are super helpful, even responding to urgent late night messages, Dr Paul is unfailingly kind & compassionate, and Cathy, the practice manger, is very knowledgeable and just lovely to chat to. I am so grateful for everything Grange Vet has done to support the many animals I have sent through their doors. Many rescue animals owe their lives to Grange Vet, and I have nothing but respect and gratitude for the team.
• Kevin

  Added 2014.01.07

  Since our return to Australia in 2011, Paul and his team have cared for our beloved middle eastern desert dog Matilda. She has had some big health challenges and Paul has worked with us to keep her well and thriving. Sadly tonight we had to put her to sleep after a tough fight with pancreatitis. The whole team did everything possible medically and emotionally to support our girl and us. Public holidays, after hours, they were there for us and her and cared for her beautifully. We were not expecting to be there tonight, and were very touched to see one of the nurses had put love hearts on her bandages before leaving her - they could not have known we'd see that! And on a public holiday long weekend, Paul had set up Nanny cam so he could keep an eye on her right through the night. Integrity is doing the right thing when no one sees you and these people are in it for the right reasons and truly care. If you value a swanky new waiting room with a flatscreen tv and rows of pet accessories this is not the place for you. If you want an experienced team of vets and nurses to give you no nonsense advice and to care about your animals, don't hesitate to trust Grange Vet Surgery with your fur baby.
• Lauren

  Added 2013.09.21

  I have been using Grange Vet Surgery for my pets for many years. I always receive friendly, efficient and caring service. My concerns and opinions are always welcomed. I always receive prompt replies to the occasional emails I send. I couldn't recommend the team more highly. Thanks again Grange Vet Surgery.